Free Shipping
For a complete peace of mind, we ensure that your order is
- Carefully packaged in a tamper proof packaging
- Fully insured while in transit
- Safely delivered to you via our trusted logistics partners
Pan India Shipping
From our atelier to your doorstop, shipping is always on us – across the country.
Easy Order Tracking
You’ll receive WhatsApp notifications with tracking details, allowing you to follow your package’s journey and know exactly when your purchase will arrive.
Transit Insurance
All our shipments are backed by insurance, safeguarding your purchases in transit, until they are delivered to you.
A Few Things to Check on Arrival
A signature and valid ID (from the customer or a trusted recipient) are required at the time of delivery for high-value orders to authorize receipt.
Upon delivery, please inspect the package for any damage, missing items, or discrepancies. If you notice any issues, contact our customer support team immediately at +91 77388 08023. For quicker resolution, we recommend sharing an unedited unboxing video. Delays in reporting may limit our ability to assist you.
When Your Order Will Arrive
Each SOMANA jewellery piece is handcrafted by our artisans with care and precision. As a result, shipping timelines may vary by design. An estimated shipping date is displayed on every product page.
However, your order will be shipped within a maximum of 7 business days, with delivery taking an additional 2–4 days, depending on your location.
For customised orders, timelines depend on the scope of work and can be confirmed with our team prior to placing your order.
Gemstone certification, if opted for, may extend the shipping timeline by 3–4 business days.
Delays
Our promised delivery date includes a thoughtful provision to accommodate any unforeseen delays. Should circumstances beyond our control arise, we will notify you promptly with the reason.